Booking Policy

All appointments require a 50% deposit at the time of booking. Spa Parties and Private Events are not confirmed until the deposit is paid.

Should you need to cancel or reschedule your appointment, please note the following policy:

• A 24-hour notice is required for any single service appointment. 
• A 48-hour notice is required for any spa packages or multiple service appointment lasting more than 2 hours. 
• A 14 day notice is required for any spa parties and private events. 

All appointments not cancelled or rescheduled within the time frame specified above will result in forfeiture of the deposit fee (50% of service(s) cost). All same day cancellations will be assessed a fee equal to the full value of the service cost.